INFORMATION TECHNOLOGY MANAGED SERVICES

Managed IT Services

Crenza IT managers remove the hassle of managing your own servers and services. We effectively become an extension of your company’s IT department. With Crenza, you can leverage the latest technology without having to worry about hardware or any of the headaches associated with maintaining computer systems. This means less overhead and a larger return on your IT investment.

Good IT Support is about taking the stress out of running the business. That is why we combine advanced management technologies and a customer service focus, blended with highly experienced IT professionals, provide the perfect recipe.

Our dedicated and multi-disciplined IT team can look after every aspect of your environment and ensure things run smoothly. We do this by making sure we have the most diverse range of skilled, technical and outcome-focused people working for you.

Networking Support

Your business IT networks must be capable of meeting current data demands whilst scalable enough to meet the demands of tomorrow. Crenza IT provides the expertise you need to support your existing networks, expand to meet business growth, and roll out new networks.

Our approach to successful network support is proactive, which ensures you are best equipped for the present while also preparing you for the future. We offer full, high-level advisory and consulting services as part of every engagement. We don’t hide in a data center; we work directly with you.

Crenza can design, implement, support and maintain network infrastructure to connect your servers, desktop and mobile devices, point of sale systems and other IT and communications infrastructure.

As your business continues to grow connecting multiple locations presents increasing challenges. Crenza can design a computer networking solution to meet your business needs and overcome the challenges of distance whether it’s just between floors in a building or between offices on opposite sides of the country.

Desktop Support

Crenza’s experts are available to tackle your onsite and remote desktop services needs.

Our Service Desk Team takes desktop services incident management off your plate – including moves, adds and changes.

Our experienced IT desktop support professionals will manage your onsite IT support needs for end users, hardware, software and networking assets. Our technicians focus on process improvement, problem avoidance, and increased remote resolution, offering advanced troubleshooting and warranty support as well.

Patching and RMM

Crenza Remote Monitoring and Management (RMM) & Service Desk support team will help your organisation to  improve operational efficiency and reduce operating cost.

Instead of merely offering traditional, old-fashioned information technology support, Crenza’s support is based on the most recent Remote Monitoring and Managed (RMM) Services model.

Crenza’s Remote Monitoring and Managed (RMM) Services support ensures the following:

  • All IT infrastructure is continuously and automatically monitored.
  • Often alerts are ‘auto healed’ without the intervention of a technician. If this is not possible, the alert is escalated for human intervention.
  • Preventative maintenance is done.
  • Security and related issues is a key and ongoing focus area.

Support Center

Crenza is here to help you with all of your technical questions and challenges. Please click here and
log a ticket to get in touch with one of our expert tech advisors.

Locate Us

P.O Box 19616, Lenexa KS 66285

(913) 713-1719

info@crenza.com

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